FAQs

Frequently Asked Questions

What is your routing number?

Our Routing Number is 065404340.

How do I open a checking account?

We have a variety of different checking accounts for both personal and business use. Stop by your nearest branch and speak with a Relationship Banker to open an account.

How do I apply for a credit card?

Stop by your local branch to open an FGB credit card. For information about FGB personal credit cards click here. Click here for information about business credit cards.

How can I apply for a loan?

We offer various types of loans for personal and business purposes. Stop by your local branch to speak with a Financial Relationship Manager.

We also offer different types of mortgage loans. If you want to apply for a mortgage loan, click here. Contact a mortgage lender in your area by clicking here.

What holidays are you open/closed for?

Visit our Bank Holidays page for a complete list of Bank Holidays.

Are you open on Saturdays?

Our hours vary by location. Visit our locations page to find a branch near you! 

Our Customer Support Center is open on Saturdays from 8:00 AM to 3:00 PM. Call the Customer Support Center at 1-888-375-3093 for any of your banking needs: troubleshooting debit/credit card issues, balance inquiries, status of transactions, transfers, and more. We're here to help you!

What are your hours? 

Our hours vary by location. Visit our locations page to find a branch near you! 

Help! My card was lost/stolen. What do I do?

To report a lost/stolen Credit Card, please call 1-800-325-3678. For lost/stolen debit or ATM cards, please call the Customer Support Center at 888-375-3093. If it’s after hours, call 1-800-500-1044.


Still have questions? Give the Customer Support Center a call!

 

 

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